Terms of Service

Last updated: June 2026

These terms govern your purchase and use of Tuckabye. By placing an order, you agree to them. Please read them — they're written to be plain and fair.

What we provide

Tuckabye produces a personalized animated bedtime film starring your child, narrated in your voice, based on the photos and recording you provide. Each film is reviewed by a real person before delivery.

Your responsibilities

By ordering, you confirm that:

• You are the parent or legal guardian of the child in the photos, or are authorized to act on their behalf.
• You have the right to upload the photos and to provide the voice recording.
• The materials you submit are your own and do not infringe anyone else's rights.

License to create your film

You grant us a limited license to use the photos and voice you upload solely to produce and deliver your film. We do not use them for any other purpose, and we delete them after delivery unless you ask us to keep them for future films.

Acceptable use

You may not submit unlawful, harmful, or abusive content, or content depicting anyone other than the child you are authorized to represent. We may decline or refund any order at our discretion.

Delivery

Films are typically delivered within 3–5 days by email. We'll let you know if a particular order needs more time.

Happiness guarantee & refunds

We want you to love your film. If something isn't right, we'll revise it until you're happy — or refund you in full. Just email hello@tuckabye.com.

What you receive

You receive a personal-use copy of your film, yours to keep, watch, and share with family and friends. The underlying story templates, characters, animation, and style remain the property of Tuckabye.

Disclaimers and liability

The service is provided "as is." To the fullest extent permitted by law, our total liability for any claim relating to your order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules.

Contact

Questions? Reach us any time at hello@tuckabye.com.